Multifactor Authentication

In the UI settings, clients can set various security methods, both for logging in and transaction approval. If several people have access to the client record, we have an option to differentiate main users who will be able to approve transactions created by subordinate users.

In order to turn on this feature and use varios roles for account users, please contact our support.

In your profile, you can see the Tasks subsection. If you are "main" user, you will see transaction requests waiting for your approval there, as well as the data on previously processed requests.

The set of available security methods in terms of transactions is the same as for login: Email code, SMS code, 2-factor Authentication code, funding password. To turn this on you need to go to the Settings -> Security Methods.

When main user sets up some security protocol, the same will be required for all subordinate users.

During transaction initiation, when security methods are set, clients will see the following message:

If several Security methods are turned on, multiple codes can be requested.

If you are a subordinate user, you will see that the transaction is waiting for confirmation from main users.

This method is not represented in the API commands. In case you are a BaaS partner, please make sure to have separate users for API and UI.

In case of any questions, please contact our support team.

Only after all main users approve the transaction, it will be processed in the usual manner.

At the moment, we don't have any additional notifications apart from the one in UI, so please if you set this feature, make sure to inform your colleagues on the process to avoid possible transaction delays.