# SLAs and statuses ### Timeframes \ **Application approval:** for corporations it’s 10 business days - this is the upper limit, however we try to fit within 5-7 business days; for Individuals it’s 2-3 business days. However, this depends on our and our partners' compliance, hence some cases may take longer. \ **Counterparty approval:** from several minutes up to several hours in case of additional compliance check \ **Exchanges Fiat <-> DLT** – from several minutes up to several hours \ **Exchanges Fiat <-> Fiat** – from an hour up to 24 hours. \ **DLT deposits and withdrawals** – from several minutes up to several hours \ **SWIFT** – 1-4 business days \ **Fedwire** – 1 business day \ **ACH** – 1 business day \ **SEPA** – 1-2 business days \ Note that in some exceptional cases it can take longer, but we will definitely inform you of the reasons and further procedures. ### Transaction statuses \ **Pending** - transaction has been ordered but not yet processed, usually in happens automatically within a short time period \ **In progress** - transaction is being processed by the correspondent bank, if the timeframes mentioned above passed, please contact our support. \ **Success** - transaction is credited to the destination account. \ **Cancelled** - transaction will not be processed, funds returned. If you did not initiate cancelling, please contact our support. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.delos.financial/baas-wiki/basics/slas-and-statuses.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.