Customers
Customers are your end clients and if you have a settlement account under your own partner record, it’s also considered a customer record. In this section, you can see the list of all customers associated with your partner ID.
As a Partner, you can add new customers/individuals/accounts, search and filter, edit existing customers, check detailed information about each customer.
You can see the customer's name and id, registration date, status and balance.
Companies
Search and filter
You can filter the user list by the following options:
registration period
customer id
customer name
status
Detailed information
On the top of this page, you will find the main information about the customer record.
Company name
Status
Partner ID
Balance: active and hold
Turnover: inflow and outflow
Additional sections below represent:
Profile
Application details - information about the company
KYC/KYB profile - general financial information of the company
Transactional profile
Investment profile
Individuals - people associated with the company and information about them
Documents - all documentation associated with the company and its individuals required for the application approve
Accounts - the list of currency accounts (wallets) that was open for the particular company and information about them including account id, creation and update date; balance, turnover and transactions; payment details for depositing; list of transactions associated with each account.
Transactions - type, id, customer name & id, status, source amount and wallet, destination amount and wallet, initiation date, execution date.
Counterparties - the list of beneficiaries associated with the particular company’s account
Users - the list of people with access to this company’s account
Limits - limits set for this customer’s financial operations
Fees - commissions set for this particular customer
Application statuses
Statuses for the clients in the BaaS admin panel are: New, Submitted (=Ready for moderation), Moderated, Awaiting approval (=Verify), Active (=Accepted).
Meanwhile, end clients will see this in UI like so for the New status:
And like so for all the other statuses:
Our onboarding team will be in touch during the procedure.
Once the client gets Accepted, they don't see anything related to application since they can't change anything there.
Individuals
Same as with the Companies section, here you can find the overall list and also detailed information about each particular individual. There will be slight differences in the application details, but generally the section structure is the same.
Accounts
In this section, you will find the list of payment wallets associated with customers. It is associated with a particular currency but in terms of payment rails, if there are several options for the same currency, they can be used from within the same account. The credentials associated with the payment account are for deposit only.
Search and filter
You can filter the user list by the following options:
registration period
customer id
customer name
account id
account name
account number
account status
account currency
account balance
Detailed information
By clicking the eye icon, you will be able to see the detailed information about particular account, including
account name
account status
account id
creation date
update date
customer name
customer status
customer id
balance: active and hold
turnover: inflow and outflow
transaction amounts based on type
еransactions (type, id, customer name & id, status, source amount and wallet, destination amount and wallet, initiation date, execution date).
Using the eye icon, you can check detailed information about particular transaction. You can also access overall transaction list from this section. By clicking the Edit button, you will be able to change account name, status and default/non default property.
You can download the statement of the particular account by setting the time period and clicking Download.
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