> For the complete documentation index, see [llms.txt](https://docs.delos.financial/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.delos.financial/authentication/recovery-access.md).

# Recovery Access

Initiates the password recovery process by sending a verification code to the user's registered email or phone number. Returns a temporary token for the next recovery step.

**Endpoint**

`POST/v2/auth/recovery/request`

**Link**

{% embed url="<https://stagep.tst-apidmndelss.com/openapi/v2.html#/operations/Auth_RecoveryAccessRequest>" %}

### **Request**

#### **Headers**

| Key             | Value              | Required |
| --------------- | ------------------ | -------- |
| `Authorization` | `Bearer <JWT>`     | Yes      |
| `Content-Type`  | `application/json` | Yes      |
| `Accept`        | `application/json` | Yes      |

#### **Request Body (JSON)**

| Field       | Type     | Description               | Required | Example              |
| ----------- | -------- | ------------------------- | -------- | -------------------- |
| **`login`** | `string` | User's email or username. | Yes      | `"user@example.com"` |

**Example Request Body:**

json

```
{
  "login": "user@example.com"
}
```

***

### **Response (200 OK)**

Returns a temporary token to be used in the recovery confirmation step.

#### **Response Fields**

| Field       | Type     | Description                                                  | Example       |
| ----------- | -------- | ------------------------------------------------------------ | ------------- |
| **`token`** | `string` | **One-time token** for password reset. Valid for 15 minutes. | `"xyz789abc"` |

**Example Response:**

json

```
{
  "token": "xyz789abc"
}
```

***

### **Error Responses**

1. **User Not Found**:

   json

   ```
   {
     "error": "Account not found"
   }
   ```
2. **Too Many Requests**:

   json

   ```
   {
     "error": "Recovery attempts exceeded. Try again in 30 minutes"
   }
   ```

***

### **Next Steps**

1. **Check Email/SMS** for a 6-digit recovery code.
2. **Submit Code + Token** to `/v2/auth/recovery/confirm` with a new password.

***

### **Notes**

* **Token Validity**: 15 minutes (configurable).
* **Security**:
  * Codes are sent only to **verified** emails/phones.
  * Rate-limited to 3 attempts per hour.
* **UI Flow**:

  <figure><img src="https://4120526196-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6rExT0pUdQJ46WjzZtpV%2Fuploads%2FI7baMQpwRIXoOecjVjnp%2Fdeepseek_mermaid_20250818_56eca2.png?alt=media&amp;token=db368dbe-366f-4a3e-9c0f-88126260867e" alt=""><figcaption></figcaption></figure>

### Examples

**Real request**&#x20;

```postman_json
Authorization:
eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOjE2NCwiZXhwIjoxNzYxMTI5NzYxLCJrZXkiOiI1Y2ZiOGZjN2RmYjk4ZjVkYmIyZTgwNTVkZWFhN2U2Zjk4MzEyYmE3Iiwib3RwX3ZlcmlmaWVkIjpmYWxzZX0.atnfresV4v9XT9f_ze3ShmVs337TWt087Ze0MNuiiWk
{
  "login": "test@delos.financial"
}
```

**Real response**&#x20;

200 OK

```postman_json
{
  "token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOjE2NCwiZXhwIjoxNzYxMTMwMjY4LCJvdHBfdmVyaWZpZWQiOmZhbHNlfQ.JRS7E-q__bQU8o5pM1NMIgxN4KRf5jO2LpJX2_E_3F4"
}
```


---

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